<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=2815180&amp;fmt=gif">

Tech vs. Expertise: Securing Your Remote Workforce Requires Both

Equipping the right team with the right technology is key to remote workforce security – you can’t have one without the other. 

Information security leaders managing remote workforces have a tough choice to make. 

There is an entire industry of technology vendors and managed security service providers spending huge sums of money to promote their solutions to remote work challenges. 

Some focus on highly automated technologies that prevent unauthorized activities. Others focus on human-centric detection and response. Only a select few offer both products in a single package. 

This is important because managing a remote workforce at the enterprise level demands a multi-layered approach. You need sophisticated technology that can automatically analyze user behaviors and mitigate insider threats, and you also need a dedicated team of human experts who can interpret that data and conduct incident investigations. 

More Isn’t Always Better: Avoid Fragmenting Your Security Posture 

Most information security leaders are aware that no single technology offers a silver bullet against cybercrime. They also know that human security analysts are limited by the technology they use. 

But the average enterprise security tech stack includes more than 130 different tools. Each of these tools weighs down usability and impacts productivity in a small way. When added up together, they can create an environment that encourages employees to break security protocols and ignore policies. 

At the same time, having a huge number of technology implementations can make it harder for analysts to do their job properly. Very few analysts are capable of consistent performance across so many different platforms, especially when flooded with thousands of false-positive alerts per day.  

A truly optimized security posture should feature analysts who are experts in the technologies they use and a manageable selection of high-performance technologies that deliver solid results. 

XDR Offers Optimal Protection for the Remote Workforce 

When it comes to securing remote workers in an enterprise environment, extended detection and response (XDR) is one of the most effective solutions available to IT leaders. This is because it can provide deep visibility and insight into insider threats and compromised accounts.  

Remote-enabled IT architecture is particularly susceptible to social engineering tactics that can give attackers authenticated login credentials from legitimate users. Armed with someone else’s identity, attackers no longer need to conduct challenging technical exploits to gain access to sensitive data. They can simply log in, take what they need, and disappear. 

XDR solutions like Palo Alto Cortex allow security teams to collect data on incoming connections from user endpoints and analyze them in the context of the user’s individual identity. This eliminates many of the false positives other endpoint platforms generate and it provides clear, actionable responses for remote credential compromise scenarios. 

When combined with a security information and event management (SIEM) solution like Exabeam, security teams gain valuable behavioral analytics insights. This provides a baseline score for individual users’ activities and generates alerts when those users deviate from the norm, allowing analysts to detect malicious insiders and compromised user credentials. 

Expert Analysis is Key to Investigating and Resolving Security Incidents 

XDR technology and behavioral analytics are a key step towards operational security excellence, but they can’t provide expert analysis on their own. Only an experienced security analyst can investigate alerts and tie them together into a coherent narrative. That narrative is vital for identifying the attack scenario and responding appropriately. 

Analyst investigations are crucial for continuous security improvement. Comprehensive reports on the effectiveness of your security posture against real-world incidents provide clear, actionable steps toward mitigating future attacks. The more experience your security team has, the better your incident response outcomes become. 

Castra’s managed detection and response service puts sophisticated XDR technology in the hands of dedicated experts who can respond to incidents, conduct investigations, and help your organization achieve operational security excellence.


Speak to an expert about securing your remote workforce and start conducting comprehensive tech-enabled security investigations today.